FREQUENTLY ASKED QUESTIONS
Our customer service team is available Monday to Friday, from 9 AM to 5 PM. For inquiries outside these hours, please leave a message, and we’ll get back to you as soon as possible.
After placing an order, you will receive a confirmation email with a tracking link. You can use this link to monitor the status of your shipment in real-time.
Yes, we offer fabric samples upon request. Please contact us with your preferred fabric and color, and we’ll send you a sample to help you decide.
Custom orders typically take between 3-6 weeks to complete, depending on the complexity of the design and material availability. We’ll provide an estimated delivery date when you place your order.
We accept various payment methods, including major credit cards, PayPal, and bank transfers. For large orders or custom projects, we also offer financing options. Please contact us for more details.